Privacy Policy
Last Updated: 18 August 2026
1. Who We Are
Boutique Antidotes is a gift box assembly company based in Suez, Egypt. We source products from verified small producers and artisans in Cairo, Fayoum and Siwa and assemble themed gift packages for corporate and personal gifting occasions. Our website provides information about our collections and services and includes a contact form for enquiries.
For the purposes of this Privacy Policy, Boutique Antidotes is the data controller in respect of personal data collected through this website.
2. Data We Collect
We collect personal data only when you voluntarily provide it to us. The categories of data we may collect include:
2.1 Contact Form Data
When you submit an enquiry through our contact form, we collect your name, email address, the subject of your enquiry, and the message content you provide. This data is submitted directly to our email inbox via the mailto protocol and is not stored in a database on our server.
2.2 Correspondence Data
If you contact us directly by email or phone, we retain records of that correspondence for the purpose of handling your enquiry and any resulting order.
2.3 Technical Data
Our web hosting provider may collect standard server log data including IP addresses, browser type, referring pages, and access timestamps. This data is collected automatically and is not linked to individual identities by us.
2.4 Cookie Data
We use cookies to store your cookie consent preference. Details of the cookies we use are set out in our Cookie Policy.
3. How We Use Your Data
We use personal data collected through this website for the following purposes:
Responding to enquiries: Data submitted via the contact form is used solely to respond to the enquiry and, if applicable, to process an order.
Order management: Where an enquiry leads to a confirmed order, we retain relevant contact information for the duration of the order process and for a reasonable period thereafter for record-keeping purposes.
Website operation: Technical data collected by our hosting provider is used for server administration and security purposes.
We do not use personal data for marketing, profiling, automated decision-making, or any purpose other than those stated above.
4. Legal Basis for Processing
The processing of personal data submitted through the contact form is carried out on the basis of your consent, which you provide by submitting the form after ticking the privacy checkbox. You may withdraw this consent at any time by contacting us, though withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Processing of data in connection with confirmed orders is carried out on the basis of the contractual relationship between you and Boutique Antidotes.
Processing of technical server log data is carried out on the basis of our legitimate interest in operating and securing our website.
5. Data Sharing
We do not sell, rent, or trade personal data to third parties. We may share personal data with the following categories of recipients only where necessary:
Delivery partners: Where an order requires delivery, we share the delivery address with our courier partners. We share only the information necessary for delivery.
Hosting providers: Our website is hosted by a third-party provider who may process technical data as a data processor on our behalf.
Legal obligations: We may disclose personal data where required to do so by Egyptian law or by order of a competent authority.
We do not transfer personal data outside Egypt except where required by the nature of a specific service and where appropriate safeguards are in place.
6. Cookies and Tracking
This website uses a limited number of cookies. We use a functional cookie to store your cookie consent preference. We do not use advertising cookies, tracking pixels, or third-party analytics services that set cookies on this website. Full details of the cookies used on this site are available in our Cookie Policy.
7. Data Retention
Enquiry data submitted via the contact form is retained in our email inbox for as long as it is relevant to the enquiry or resulting order. Data relating to completed orders is retained for a period of five years from the date of order completion for accounting and record-keeping purposes, in accordance with Egyptian commercial law requirements.
Technical server log data is retained by our hosting provider in accordance with their standard retention policies, which we do not control.
Cookie consent preference data stored in your browser expires after 365 days.
8. Your Rights
You have the following rights in respect of personal data we hold about you:
Access: You may request a copy of the personal data we hold about you.
Correction: You may request that inaccurate personal data be corrected.
Deletion: You may request that personal data be deleted, subject to any legal retention obligations.
Objection: You may object to the processing of your personal data where processing is based on legitimate interests.
Withdrawal of consent: Where processing is based on consent, you may withdraw consent at any time.
To exercise any of these rights, contact us at info@boutiqueantidotes.com or by post at our Suez address. We will respond within 30 days.
9. Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our server. Contact form submissions are transmitted directly to our email inbox via the mailto protocol and are subject to the security measures of your email client and our email provider.
No method of electronic transmission or storage is completely secure. While we apply reasonable precautions, we cannot warrant absolute security of data transmitted over the internet.
10. Children's Privacy
This website is not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has submitted personal data to us, contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when this policy was last updated. Continued use of this website after any changes constitutes acceptance of the updated policy.
12. Contact
For any questions about this Privacy Policy or about how we handle personal data, contact us at:
Boutique Antidotes
٢٥،٢٦ سور استاد، كورنيش السويس الجديد
Suez, Suez Governorate, Egypt
Email: info@boutiqueantidotes.com
Phone: +20623439099